Shipping cost
The shipping costs, if any, are included in the price. This means that the price is sometimes higher than another webshop. So the shipping price is not always visible. But you can see we have good prices.

Shipping time
We try to ship orders within 3 to 5 days. The delivery time will mostly be 5 to 10 working days upto 3 weeks. But can also be delayed by customs at your country. Customs need time to proces your package. Before they can clear the package and let your local delivery company deliver the package to you.

Customs fees
Orders being shipped are subject to customs or duty fees. The fees are governmental in nature and not charged by us. We state in checkout, next to international shipping options, and in the confirmation email that these fees may apply. For any issues regarding customs or duty fees, please contact your local customs office. These fees cannot be refunded as they are not charged by us. It can sometimes happen that there are no costs. This depends on the total price of the order.

Please note: International shipping times are not guaranteed. Customs clearance can significantly delay the delivery or international orders. Such delays are not reflected in our estimated shipping times and are beyond our control. To ensure the most efficient handling of your international order, please make sure to include a local telephone number and email where you can be reached. Please check with your local customs authorities in advance to determine your country’s specific import requirements.

Handlings fees
Handling fees are not visible to buyers. Handling fees should only be the amount it costs to pack items and store items. But can also be an bankinges or any other fees required for processing your order.

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